Effective date: 20 May 2025
This Privacy Policy describes how SlimTeam (“we”, “us”, or “our”) collects, uses, and shares information about you when you use our mobile applications, websites, and related services (together, the “App” or “Service”).
By creating an account, installing or using the App, you confirm that:
you have read and understood this Privacy Policy;
you agree that your personal data will be processed in the ways described here; and
you are at least 18 years old.
If you do not accept this Privacy Policy or cannot make these confirmations, you must not use the Service. In that case, please:
delete your account and contact us to request deletion of your personal data;
cancel any active subscription on the platform where you purchased (for example, the Apple App Store, Google Play Store, or our website); and
uninstall the App from your devices.
If we provide translations of this Privacy Policy, they are for convenience only. In case of any conflict or ambiguity, the English version is the only legally binding version.
1. Information we collect
We collect information about you from three main sources:
Information you provide directly to us
Information we receive from third parties and integrations
Information collected automatically when you use the Service
1.1 Information you provide to us
Account and contact details
When you create an account, sign in, make a purchase, or contact support, you may provide us with information such as:
name
email address
password or authentication credentials (stored in a protected way)
basic contact details
We use these details to create and manage your account, communicate with you, and provide customer support.
Profile, onboarding, and personalization data
To build a personalized fitness and wellness experience, you may choose to share information like:
age, sex, height, weight
current fitness level and workout experience
goals (e.g., fat loss, muscle gain, mobility, energy)
lifestyle habits and preferred training style (home, gym, low-impact, etc.)
We use this information to customize training plans, recommendations, and content so the program fits your situation as closely as possible.
Workout and progress information
You can log or sync data such as:
workouts performed, exercise types, sets, and repetitions
session duration and perceived effort
body measurements and other progress indicators
nutrition or habit logs where available
We use this to track your progress over time, adjust your plan, and provide insights and motivation.
Wellness and sensitive data
Some details you may choose to share can be considered “sensitive” under privacy laws (for example, menstrual cycle information, health conditions, or specific dietary requirements).
Where the law requires it, we will request your explicit consent before processing this type of data. In some cases, certain features of the App may not work properly if you do not allow us to process relevant health-related information.
Purchases of physical products (if available)
If, in addition to the App, you buy any physical products from us (such as fitness accessories), we may collect shipping address and delivery-related details so we can fulfill your order.
Payment-related information
We do not store your full payment card details on our servers. Payments are handled by third-party payment processors. However, we may receive and store limited information such as:
type of payment method
masked card digits (e.g., last four digits)
transaction amount and currency
status of the payment and subscription
We use this for billing-related purposes, handling refunds, and keeping legally required transaction records.
Coaching and support conversations
If you use features like in-app coaching, chat, or contact our support team, we process:
messages you send
information you share about your progress, lifestyle, or preferences
images or videos you choose to upload (e.g., form check videos, meal photos)
We use this to respond to your questions, adjust your plan, and improve the Service.
1.2 Information from third parties and integrations
Sign-in via Apple, Google, or similar services
If you choose to sign up or log in with Apple, Google, or a similar provider, they may share certain basic information with us, such as:
your name
your email address (real or “relay” address, depending on your choice)
profile picture (for some providers)
You can manage what is shared through the settings of the provider you use.
Health and fitness platforms
Where available, you may connect the App with platforms such as Apple HealthKit or similar services. With your permission, these integrations can share information like:
steps
distance
calories burned
workouts
weight and other fitness metrics
We use this to make your tracking more complete and to keep data in sync across the tools you use. You can modify or revoke this access at any time via your device or platform settings.
1.3 Information collected automatically
When you use the Service, we may automatically collect certain information.
Usage and interaction data
This includes, for example:
which screens or sections you visit
which workouts, videos, or lessons you open
which features you use most or least
how often and how long you use the App
We use this to understand how people use SlimTeam and to improve the experience, fix bugs, and make content more relevant.
Device and technical information
This may include:
device type and operating system
app version
IP address and approximate location (for example, country or city level)
language and time zone
information about crashes and performance issues
We use this to maintain security, detect errors, and ensure the App works properly on different devices.
Cookies, SDKs, and similar technologies
On our website and within the App, we may use cookies, pixels, SDKs, and similar technologies to:
keep you logged in
remember your preferences
measure usage and performance
support personalization and (where allowed) advertising
You can typically manage cookies and tracking settings in your browser or device settings. Disabling certain technologies may affect some features but should not prevent basic use of the Service.
Advertising identifiers
On mobile devices, we may access your advertising identifier (such as IDFA on iOS or AAID on Android) in order to measure campaigns and, where permitted, show more relevant ads. You can reset or limit these identifiers in your device settings.
1.4 On-device processing
Some features may use processing directly on your device. For example, certain recognition or recommendation features can run locally so that specific information (such as raw images or sensor data) does not need to be sent to our servers. When this is the case, the data may remain stored only on your device and not be accessible by us.
1.5 Aggregated and de-identified information
We may transform your data into a form that does not identify you (for example, by aggregating data from many users or removing personal identifiers). We may use or share this type of information for:
statistics and analytics
research and reporting
improving the App and developing new features
Once data is properly de-identified, it is no longer considered personal data under many privacy laws.
2. How we use your information (and on what legal grounds)
We use the information described above for several purposes. Depending on where you live, our legal bases may include performance of a contract, legitimate interests, consent, and compliance with legal obligations.
2.1 To provide and maintain the Service
We use your information to:
create and manage your account;
deliver personalized fitness and wellness content;
sync your data across devices and integrations;
respond to your requests and provide customer support.
Legal basis (where applicable):
Performance of a contract (providing the Service you signed up for), and for health/sensitive data, your consent when required.
2.2 To communicate with you
We may send you:
service messages (e.g., password reset, security alerts, subscription notices);
reminders and motivational nudges (e.g., “your workout is scheduled”, “new session available”);
responses to support or coaching queries.
You can control push notifications in your device settings and unsubscribe from emails using the link in each message.
Legal basis:
Performance of a contract (essential communications) and our legitimate interest in helping you use the Service effectively. For some communications, we may rely on your consent.
2.3 To process payments and manage subscriptions
We use transaction-related data to:
process payments and renewals via third-party processors;
confirm your purchase and grant access to content;
handle refunds, disputes, and billing questions;
maintain accounting and tax records.
Legal basis:
Performance of a contract and compliance with legal obligations (for example, financial record-keeping).
2.4 To improve the App and develop new features
We analyze how users interact with the Service to:
understand which workouts, lessons, and features are most helpful;
identify where users struggle or drop off;
test improvements and new functionality;
maintain and enhance performance and security.
Legal basis:
Our legitimate interest in improving and growing the Service. Where analysis involves sensitive health data and local law requires consent, we will rely on your consent.
2.5 To send marketing communications (where permitted)
If allowed by law and your preferences, we may send you:
information about new features, promotions, or offers;
educational content, tips, and motivational messages related to health and fitness.
You can opt out of marketing emails at any time by clicking “unsubscribe” or contacting us.
Legal basis:
Your consent or our legitimate interests in promoting the Service in a proportionate way, depending on your jurisdiction and relationship with us.
2.6 Advertising and measurement (where allowed)
On our website and in some channels, we may work with advertising partners to:
measure the effectiveness of our campaigns;
understand how people discover and return to SlimTeam;
show advertising that is more relevant to fitness and wellness interests.
In some U.S. states and other jurisdictions, this type of activity may be considered a “sale” or “sharing” of personal information, even if no money is exchanged. You can exercise your rights related to this (including opting out) as described in the “U.S. States Privacy Notice” and “Your rights” sections.
Legal basis:
Your consent where required, or our legitimate interest in promoting our products and understanding marketing performance.
2.7 Security, fraud prevention, and legal compliance
We may use information to:
secure accounts and detect suspicious activity;
prevent misuse of the App or violations of our Terms of Use;
respond to legal requests or regulatory inquiries;
protect our rights, property, and the safety of users and the public.
Legal basis:
Our legitimate interests in protecting the Service and complying with laws, and compliance with legal obligations.
3. How we share your information
We do not sell your personal information for money. We may, however, share information in the following situations:
3.1 Service providers (processors)
We work with third-party companies that help us operate the Service. These may include, for example:
cloud hosting and storage providers;
customer support and communication tools;
analytics and performance monitoring providers;
payment processors and gateways;
marketing and advertising support platforms.
These companies are allowed to process your personal data only according to our instructions and for the purposes described in this Privacy Policy. We remain responsible for their processing where required by law.
3.2 Legal and regulatory requirements
We may disclose information if we believe it is necessary to:
comply with applicable laws, regulations, or court orders;
respond to lawful requests from government authorities;
enforce our contracts and Terms of Use;
protect our rights, property, or safety, or that of our users or others.
3.3 Business transfers
If we are involved in a merger, acquisition, financing, restructuring, sale of assets, or similar transaction, your information may be transferred as part of that transaction. We will take reasonable steps to ensure that any recipient continues to handle your data in line with this Privacy Policy.
3.4 Affiliates
We may share your information with companies that are under common ownership or control with us (our corporate group). Any such affiliates will be required to use your data consistently with this Privacy Policy.
4. Your privacy rights and choices
Depending on your country or state of residence, you may have some or all of the rights below.
4.1 Access, correction, and portability
You may have the right to:
request a copy of the personal data we hold about you;
ask us to correct inaccurate or incomplete information;
receive certain information in a portable, machine-readable format.
4.2 Deletion
You may have the right to ask us to delete your personal data. We will do so unless we are required or allowed to keep certain information (for example, for tax, accounting, or fraud-prevention purposes). Where we must retain data, we will limit its use to those purposes only.
4.3 Restriction or objection
You may be able to request that we:
stop using your data for certain purposes; or
limit how we process it.
For example, you can object to the use of your data for marketing or certain types of personalization.
4.4 Marketing choices
You can:
unsubscribe from marketing emails at any time via the link in the email;
disable or limit push notifications in your device settings;
adjust cookie and tracking preferences in your browser or device.
4.5 Rights under U.S. state laws
If you live in a U.S. state with specific privacy laws (such as California, Colorado, Virginia, and others), you may have additional rights, including:
the right to know more details about the personal information we collect and share;
the right to opt out of certain “sales” or “sharing” of personal information or targeted advertising;
the right to appeal if we deny a privacy request.
More information is provided in the U.S. States Privacy Notice section below.
4.6 How to exercise your rights
To exercise your privacy rights, you can contact us at:
Email: support@slimteam.pro
Where available, you can also use in-app privacy tools (for example, account or privacy settings).
We may need to verify your identity before fulfilling your request, for example by asking you to confirm your email address, recent activity, or subscription details. If permitted by law, you may also authorize someone else to submit a request on your behalf, subject to appropriate proof of authorization.
5. U.S. States Privacy Notice
This section applies to residents of U.S. states with consumer privacy laws (including, for example, California, Colorado, Connecticut, Delaware, Iowa, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Texas, Utah, and Virginia). It supplements the rest of this Privacy Policy.
“Personal Information” in this section generally means information that identifies, relates to, or could reasonably be linked to you or your household.
5.1 Categories of Personal Information
Over the last 12 months, we may have collected and processed the following broad categories of Personal Information:
identifiers (like name and email address);
account and profile information;
usage data and device information;
commercial information related to purchases and subscriptions;
approximate location information;
health and fitness-related information you choose to share;
inferences drawn from your use of the Service for personalization.
We may also use and maintain de-identified information and commit not to attempt to re-identify it, except where allowed or required to test and ensure our de-identification processes work.
5.2 “Sale,” “sharing,” and targeted advertising
Some state laws define “sale” or “sharing” broadly and may include activities that involve cookies, pixels, or other tracking technologies used for cross-site or targeted advertising.
We do not sell your Personal Information for money. However:
We may allow certain advertising and analytics partners to collect information about your use of our website and Service through cookies and similar technologies.
In some states, this may be considered a “sale” or “sharing” of Personal Information or “targeted advertising.”
We do not knowingly sell, share, or use for targeted advertising the Personal Information of individuals under 18.
Where required by law, we will provide mechanisms (for example, “Your Privacy Choices” links or similar) to allow you to opt out of this type of processing.
5.3 State-specific rights
Depending on your state, you may have the right to:
Access / Know – Request information about the categories of Personal Information collected, the sources, the purposes, the categories of recipients, and in some states, access the specific pieces of Personal Information we hold about you.
Deletion – Request deletion of Personal Information we collected from you, subject to certain exceptions.
Correction – Request correction of inaccurate Personal Information.
Data Portability – Receive certain information in a portable format.
Opt Out – Opt out of:
“sales” or “sharing” of Personal Information;
targeted advertising;
in some cases, certain uses of sensitive Personal Information.
Appeal – If we decline your request, you may have the right to appeal our decision.
To exercise these rights, you can email us at support@slimteam.pro. We will explain any state-specific requirements that apply to your request and how you can appeal if you disagree with our response.
We will not unlawfully discriminate against you for exercising your privacy rights.
5.4 Data retention (U.S. states)
We keep Personal Information for as long as reasonably necessary to:
provide the Service;
meet the purposes described in this Policy;
comply with legal, accounting, or reporting obligations;
maintain security and prevent fraud.
When we no longer need Personal Information, we will delete it or de-identify it, unless we are required or permitted to keep it for a longer period.
6. Age limitations
The Service is intended for adults. We do not knowingly collect personal data from anyone under 18 years of age.
If you believe that someone under 18 has provided us with personal data, please contact us at support@slimteam.pro so we can take appropriate action (such as deleting the account or data, as required by law).
7. International data transfers
We are a company operating globally, and your information may be processed in countries other than the one where you live. These countries may have data protection laws that differ from those in your jurisdiction.
When we transfer personal data internationally, we take steps to protect it, for example by:
using contractual protections approved under applicable laws; and/or
implementing technical and organizational safeguards to help keep your data secure.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. When we make material changes, we will notify you through the App, by email, or by other appropriate means and indicate the new effective date.
If you continue to use the Service after the updated Policy takes effect, you are agreeing to the new terms.
9. How long we keep your data
We keep your personal data only for as long as it is reasonably necessary to:
operate the Service and provide features to you;
meet the purposes described in this Policy;
comply with our legal and regulatory obligations;
resolve disputes and enforce our agreements.
Even if you request deletion, we may still need to retain certain limited information (for example, transaction records) for a period required by law. When that retention period expires, we will delete or irreversibly anonymize the data.
10. Data controller
The company responsible for your personal data in connection with the Service is:
TOP ONLINE FINDS LLC
Business address: 7047 SW 47 Street Suite 0005, Miami, FL 33155, USA
11. How to contact us
If you have any questions about this Privacy Policy, our data practices, or your rights, or if you wish to make a privacy request, you can contact us at:
Email: support@slimteam.pro
We will review your message and respond in line with applicable data protection laws.